Research shows that diners form an opinion of a restaurant’s kitchen based on the appearance of the washroom. We understand that good hygiene is vital in creating a welcoming dining environment that customers would want to stay longer and return to. Research shows germs can spread easily in a food and beverage environment. Maintaining good hygiene standards is imperative to achieving return business.
Potential impact of poor hygiene
- Bad reviews leading to damaged reputation and poor reflection of your brand image
- Reduced repeat business
- Cross contamination between front and back of house staff, leading to foodborne diseases
- Closure or financial penalties due to failure to comply with food safety regulations
- Losing business productivity and sales
- Unpleasant ambiance and dining experience
Improving hygiene makes good financial sense:
- Enhance image with improved rating and booking
- Avoid fines or even closure due to failure to comply with food hygiene regulations
- Avoid loss of revenue due to poor reviews and falling dining number
- Good reputation leads to recommendation and new customers
- Reduce staff absenteeism, lowering the cost of temporary staff or lost revenue due to inability to handle restaurant traffic